AI documentation built for urgent care
Seeing 40+ patients a shift leaves no time for charting. Eluve listens to each encounter and generates visit notes, discharge instructions, and billing codes in real time — so you finish your charts before you finish your shift.
75%
less time charting
2 min
average note turnaround
99%
documentation accuracy
Built for your workflow
Ambient Visit Notes
Eluve captures each patient encounter and generates a structured visit note — chief complaint, HPI, exam findings, assessment, and plan — while you stay focused on the patient in front of you.
Auto Billing & Coding
E/M codes, CPT procedure codes for laceration repairs and fracture care, and ICD-10 diagnoses are suggested automatically based on the encounter. Modifier -25 is flagged when you perform both an E/M and a procedure in the same visit.
Complaint-Driven Templates
Documentation adapts to the presenting complaint. A sprained ankle generates a focused musculoskeletal note; an upper respiratory infection generates an appropriate acute illness note — no template switching required.
Discharge Instructions
Patient-friendly discharge summaries with diagnosis explanations, medication instructions, return precautions, and follow-up recommendations are generated automatically from the encounter.
Work & School Excuses
Absence notes, return-to-work clearances, and school excuses are drafted from the visit context with dates, restrictions, and follow-up requirements pre-filled.
PCP Handoff Letters
A structured visit summary is generated for the patient's primary care provider — including diagnosis, treatment provided, prescriptions, and recommended follow-up — so continuity of care is maintained after every episodic visit.
Every visit type, one AI medical scribe
Urgent care sees the widest variety of walk-in presentations in outpatient medicine. Eluve handles all of them with complaint-driven documentation.
Upper Respiratory Infection
Sore throat, cough, nasal congestion, sinusitis, pharyngitis, and rapid strep/flu testing
Sprains & Strains
Ankle sprains, knee injuries, wrist injuries, and musculoskeletal pain with imaging
Laceration Repair
Simple and intermediate wound repair with sutures, staples, or tissue adhesive
Fracture Evaluation
X-ray interpretation, splinting, and orthopedic referral for suspected fractures
Urinary Tract Infection
Dysuria, urinalysis, urine culture, and uncomplicated UTI management
Abscess Drainage
Incision and drainage of skin abscesses with wound packing and follow-up planning
Allergic Reactions
Urticaria, contact dermatitis, insect stings, and anaphylaxis assessment
Eye & Ear Complaints
Conjunctivitis, corneal abrasion, foreign body removal, otitis media, and otitis externa
Occupational Injury
Workers' comp evaluations, DOT physicals, drug screens, and return-to-work clearances
Pediatric Acute Illness
Fever, ear infections, croup, rashes, and minor pediatric injuries
Skin Conditions
Rashes, cellulitis, bug bites, burns, and minor dermatologic presentations
COVID & Flu Testing
Rapid antigen testing, PCR collection, isolation guidance, and treatment when indicated
How an urgent care visit works with Eluve
Triage context ready instantly
Eluve surfaces available patient information — prior visits, active medications, allergies, and triage notes — into a concise pre-visit snapshot. Even for first-time walk-ins, the triage chief complaint and vitals are pulled in so you know what you're walking into before you open the door.
You examine, Eluve documents
Focus on your clinical assessment — the history, physical exam, and point-of-care testing. Eluve captures the encounter in the background and generates a structured visit note, identifies the appropriate E/M level, and suggests ICD-10 and CPT codes. Whether it's a straightforward sore throat or a multi-system evaluation with laceration repair, the documentation matches the complexity.
Discharge the patient, not your evening
Review the completed visit note, confirm billing codes, and generate discharge instructions, work/school excuses, and PCP handoff letters — all from the same encounter. Prescriptions and follow-up recommendations are already included. Sign off in under a minute and move to your next patient without a documentation backlog building up.
Better documentation means more revenue captured per shift
You're already doing the clinical work. The gap is in documentation — and in urgent care's high-volume environment, small coding errors multiply fast.
More
complete documentation per visit
When the ambient scribe captures the full encounter — every condition addressed, every clinical decision, every procedure — your documentation supports the true complexity of each visit without extra work.
Fewer
denied claims
Documentation that captures the clinical reasoning, medical necessity, and payer-specific detail from the start means fewer gaps for payers to deny on — and less time spent on appeals.
3x
Faster chart closure
Providers close charts during the visit instead of batching them at the end of the shift. No more staying late to finish 30 charts from memory.
2.5 hrs
Saved per provider per shift
Less time on notes, procedure documentation, and discharge instructions means more time seeing patients — or leaving on time.
Documentation that holds up under scrutiny
Urgent care's episodic model and high volume make it a frequent target for coding audits. Eluve structures every note so it's audit-ready from the start.
E/M Level Support
Every visit note documents the medical decision-making elements — number of diagnoses addressed, data reviewed, and risk of complications — so the E/M code billed is defensible under audit.
Procedure Documentation
Procedure notes capture indication, consent, technique, findings, and complications in the structured format auditors expect. No more free-text procedure notes that leave out required elements.
Medical Necessity for Orders
Every imaging study, lab test, and point-of-care test is linked to the clinical reasoning that justified it — symptoms, exam findings, and differential diagnosis — so medical necessity is self-evident.
Modifier Accuracy
Modifier -25 is flagged only when a separately identifiable E/M service is documented alongside a procedure. No over-use, no under-use — just accurate modifier application.
HIPAA-Compliant by Default
All data is encrypted in transit and at rest. Eluve is SOC 2 Type II certified and operates under a BAA with every practice. Your patient data is never used to train AI models.
See what Eluve generates
Every clinic is different. Switch between note styles to see how Eluve adapts to your preferred level of detail.
Laceration Repair Note
Chief Complaint
Laceration to left forearm from broken glass, approximately 45 minutes ago.
History of Present Illness
28-year-old female presents with a laceration to the volar aspect of the left forearm sustained while washing dishes when a glass broke. Bleeding initially brisk, controlled with direct pressure. No glass fragments felt in the wound. Patient is right-hand dominant. Tetanus last updated 3 years ago. No allergies. No anticoagulant use. No numbness or weakness distal to the wound.
Examination
Left volar forearm: 4.5 cm linear laceration, clean edges, extending through dermis into subcutaneous tissue. No visible foreign bodies. No tendon or vessel involvement — flexor tendons intact with full range of motion of wrist and digits against resistance. Radial and ulnar pulses intact. Capillary refill <2 seconds in all digits. Two-point discrimination intact in median and ulnar nerve distributions.
Procedure
Wound irrigated with 250 mL normal saline under pressure. Wound explored under direct visualization — no foreign bodies, no tendon involvement confirmed. Local anesthesia: 5 mL 1% lidocaine without epinephrine infiltrated subcutaneously along wound margins. Simple interrupted repair with 8 sutures of 4-0 nylon. Hemostasis achieved. Wound dressed with bacitracin ointment and non-adherent dressing. Sterile gauze and Coban wrap applied.
Assessment
Laceration, left forearm, 4.5 cm, simple — S51.812A No tendon, nerve, or vascular injury.
Plan
1. Keep dressing clean and dry for 24 hours, then may shower and pat dry 2. Apply bacitracin ointment and clean dressing daily 3. Suture removal in 10-14 days — follow up with PCP or return here 4. Ibuprofen 400mg every 6 hours PRN pain 5. Tetanus status current — no booster needed 6. Return precautions: increasing redness, warmth, swelling, purulent drainage, red streaking, fever, or loss of sensation/movement 7. Work note provided: avoid submersion of wound, no heavy lifting with left arm x 5 days
Billing
99213-25 (E/M, established patient, low MDM — with separately identifiable procedure) 12002 (Simple repair, 2.6-7.5 cm, extremity) S51.812A (Laceration without foreign body, left forearm, initial encounter) W25.XXXA (Contact with sharp glass, initial encounter)
Generated from a 20-minute visit including laceration repair
Frequently asked questions
Yes. Eluve is purpose-built for the high-volume, episodic workflow of urgent care. It is trained on the wide range of chief complaints urgent care providers see daily — from lacerations and fractures to URIs and UTIs — and adapts documentation to each presenting complaint without requiring manual template selection.
Eluve generates notes in real time during each encounter, so charts are closed before the patient leaves the room. There is no batching at the end of the shift. Each visit starts a fresh session, and the note, discharge instructions, and billing codes are ready for review within seconds of the encounter ending — keeping pace with back-to-back patients.
Yes. Eluve automatically adapts to each presenting complaint — a sprained ankle generates a focused musculoskeletal note with Ottawa rules documentation, while a chest pain evaluation produces a multi-system workup note. No template switching is needed, and the documentation matches the clinical complexity of each individual encounter.
Yes. Eluve is trained on urgent care encounters and recognizes the episodic, high-volume workflow — including focused histories, point-of-care testing, procedure documentation, Ottawa rules, wound classifications, and discharge instruction language.
Yes. When you perform a procedure during an E/M visit — laceration repair, fracture splinting, abscess drainage, foreign body removal — Eluve generates both the E/M note and the procedure note, flags modifier -25, and suggests the appropriate CPT codes for each.
Eluve suggests E/M codes (99202-99215), procedure codes (laceration repair, splinting, injections, rapid tests), and ICD-10 diagnoses based on the encounter. Each suggestion includes supporting documentation so your billing team can submit clean claims.
Eluve is built for back-to-back encounters. Each visit starts a fresh session, notes generate in real time, and discharge instructions are ready before the patient leaves the room. Providers using Eluve close charts during the visit instead of after the shift.
Yes. Patient-friendly discharge summaries are generated automatically — including the diagnosis in plain language, medication instructions, home care recommendations, return precautions, and follow-up guidance. These can be printed or sent digitally before the patient leaves.
Absolutely. Urgent care sees mostly episodic, first-time patients. Eluve works from the live encounter — no prior chart history is needed. When records are available through your EHR, they're surfaced automatically.
Eluve is HIPAA compliant and SOC 2 Type II certified. All data is encrypted in transit and at rest. We offer a Business Associate Agreement (BAA) for every practice. Your data is never used to train AI models.
Most urgent care clinics are up and running within a day. Eluve integrates with major urgent care and outpatient EHR systems. No hardware installation is required — it runs on your existing devices.
Ready to finish charting before your shift ends?
Join hundreds of urgent care providers who've eliminated after-shift documentation backlogs with Eluve.
Request a Demo